GDPR Compliance

Last updated: July 2026

Our Commitment to Data Protection

canyon-kestrel is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations and respect your rights regarding personal data.

Data Controller Information

canyon-kestrel acts as the data controller for personal information collected through this website and in the course of providing our services.

Contact details:
canyon-kestrel
47 Technology Park
Milton Keynes, MK9 2FQ
United Kingdom

Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases as defined by UK GDPR:

• Article 6(1)(a) Consent: Where you have provided clear consent for us to process your personal data for specific purposes
• Article 6(1)(b) Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract
• Article 6(1)(f) Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and communicating with clients, provided these do not override your fundamental rights and freedoms

Your Rights Under UK GDPR

As a data subject, you have the following rights:

Right to Access (Article 15)

You have the right to request a copy of the personal data we hold about you. We will respond to such requests within one month.

Right to Rectification (Article 16)

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure (Article 17)

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing (Article 18)

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.

Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure the security of personal data, including:

• Encryption of data in transit and at rest where appropriate
• Access controls limiting data access to authorised personnel
• Regular security assessments and updates
• Staff training on data protection principles
• Incident response procedures for potential data breaches

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in high risk to your rights and freedoms, we will also notify you directly without undue delay.

International Data Transfers

We primarily process data within the United Kingdom. If we transfer personal data to countries outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authority or transfers to countries with adequacy decisions.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are based on business necessity and legal requirements. Upon expiry of retention periods, data is securely deleted or anonymised.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by up to two months, in which case we will inform you of the extension and the reasons for it.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk